"If your customer experiences aren't planning to leverage AI, you will not be competitive," Amazon CEO Andy Jassy told shareholders Thursday. "It's moving faster than almost anything technology has ever seen."
Amazon will spend $100 billion in capital this year, mostly on AI projects. The money will fund data centers for Amazon Web Services, which hit $108 billion in revenue last year, up 19%. Their AI services grow at triple-digit rates.
Bureaucracy threatens this growth. When Jassy asked about unnecessary processes, employees sent nearly 1,000 examples. Amazon has cut 375 of them.
"Builders hate bureaucracy," Jassy writes. "It slows them down, frustrates them, and keeps them from doing what they came here to do."
Amazon built its cloud storage service with 13 people and its compute service with 11. They now develop over 1,000 AI applications across the company.
Their new chips cut AI computing costs by 30-40%. Jassy wants these costs to drop further to match other computing services.
The company also plans to expand its pharmacy and One Medical healthcare services.
Why this matters:
- Amazon shows how a big company can stay fast: They grew revenue 11% to $638 billion while cutting 375 processes
- Making AI cheaper could turn it into a basic service, like cloud computing today
Read on, my dear: